This policy explains refund and cancellation terms for Forgutti Unipessoal Lda's AI system development, training, and content services described on this website.
Scope note: VistoPilot is a separate product with its own refund policy, published at vistopilot.com. This page does not apply to VistoPilot subscriptions.
[CUSTOM DEV REFUNDS — to be specified. Development work is typically milestone- or deposit-based; a common default is that fees for work already performed are non-refundable, while deposits for not-yet-started work may be refunded at Forgutti's discretion. Confirm and replace this placeholder before publishing.]
[CANCELLATION WINDOW — to be specified, e.g. a full refund if cancelled a set number of days before the session, and no refund after materials are sent or the session begins.]
Not applicable — tutorials and guides are provided free of charge and are not a paid service.
To request a refund, email forgutti@gmail.com with your engagement or invoice details. [Specify expected processing/turnaround time.]
Payments may be processed via Stripe. Stripe's own dispute-resolution process may run in parallel to any refund request made directly to us.
Questions about this policy can be sent to forgutti@gmail.com.